Help and Questions

Troubleshooting

Common Issues & Fixes

Zap didn't trigger

Check that your Gmail label filter is set up correctly and that incoming emails have the "Leads" label applied.

ChatGPT didn't respond

Verify your OpenAI API key in Zapier settings. Make sure you have API credits available.

Email didn't send

Ensure Gmail permissions are enabled in Zapier. Check your Gmail account settings for third-party app access.

Wrong reply tone

Edit the tone instruction in your ChatGPT prompt. Be specific about the voice you want (formal, casual, enthusiastic, etc.).